Senior Operations Manager (Execution, SOPs, Notion)

We are looking for a Senior Operations Specialist to work directly with the Head of Project and take full ownership of execution across our most important revenue-driving initiatives. This is a hands-on, high-output role for someone who doesn’t just coordinate work—but owns outcomes end-to-end. You will diagnose problems, make decisions, and deliver results without relying on handoffs. This is not a support or coordination role. It is a core operations position for someone who is fast, structured, and obsessed with execution quality. The two things we measure above everything else are speed and quality. We are a fast-growing operation, and this role is critical to how quickly we scale. The right person will eliminate bottlenecks, bring clarity to execution, and ensure that high-priority work gets done—properly and on time. Requirements 4+ years in operations/ COO role, preferably in marketing/digital marketing/affiliate Notion expert — you build, structure, and maintain systems in it Proven experience building and rolling out SOPs across teams Strong ability to manage multiple high-priority projects without compromising quality Solid understanding of marketing and growth operations Excellent English (C1 or above), written and verbal Highly structured, detail-oriented, and fast — you don’t need repetition and don’t repeat mistakes Strong ownership mentality over processes and outcomes, not just tasks Nice to Have Experience with automation tools (Make, Zapier, or similar) Background in media, newsletters, affiliate, or performance marketing Familiarity with tools like ClickUp, Google Sheets, or Airtable Responsibilities Project and Task Execution Take end-to-end ownership of projects — diagnose, decide, and deliver without handoffs Execute high-priority projects from brief to completion with full ownership of delivery Track all active projects, flag delays early, and proactively push work to completion Manage timelines, dependencies, and priorities across marketing, operations, and tech Maintain constant visibility: always know what’s happening, what’s stuck, and what’s next. Operational Frameworks and SOPs Build and roll out SOPs so the team can execute consistently and independently Create scalable operational frameworks that reduce reliance on tribal knowledge Identify slow or broken processes and fix them with systems, not workarounds Go beyond identifying issues — diagnose and implement solutions Own Notion as the central operational hub: structured, accurate, and always up to date Maintain dashboards, trackers, and documentation that reflect reality at all times Strategic Execution Support Turn priorities from the Head of Project into clear, actionable plans with owners and deadlines Coordinate across departments to ensure alignment and follow-through Support monetization, growth, and automation initiatives with structured execution Conduct research and deliver tight, actionable summaries for fast decision-making Documentation and Knowledge Management Document every process and recurring task directly in Notion Write clear, concise instructions that anyone on the team can follow without guidance Build and maintain a knowledge base that scales with the team and reduces onboarding friction Who Fits This Role You thrive in high-responsibility environments where you’re trusted to own outcomes, not just execute tasks. You naturally take initiative, solve problems at the root, and push work across the finish line without being chased. You bring structure to chaos, build systems that scale, and maintain them because you know execution quality depends on it. You’re comfortable juggling multiple priorities and consistently deliver at a high standard. What It Means to Be Part of Our Team Multinational and intercultural experience Corporate library Work alongside a high-performing team Strong growth opportunities Exposure to cutting-edge frameworks and technologies Competitive salary Team activities (football, basketball, tennis, board games, and more) Performance-based bonuses 21 paid vacation days & 14 paid sick leaves Work-life balance Cozy office in Warsaw available anytime Snacks, coffee, tea, fruits, and more Supportive and driven teammates Interested? We’re always looking for driven, curious, and execution-focused people to join our team. If this sounds like you — we’d love to hear from you.