Senior PAM Business Analyst (B2B)

Required skills: PAM, CyberArk, IT Security, Business Analysis Responsibilities Coordinate PAM onboardings from initiation to closure, ensuring clear ownership, progress tracking, and timely delivery. Gather, structure, and validate information about services, accounts, tools, access patterns, dependencies, and use cases. Define onboarding solutions together with engineers and Subject Matter Experts, considering business needs, technical feasibility, security requirements, and CyberArk constraints. Lead technical design workshops and align stakeholders on scope, dependencies, design decisions, and implementation approach. Apply knowledge of CyberArk requirements, limitations, and integration considerations to develop feasible and supportable solutions. Define safe structures, roles, and permissions based on least privilege principles. Ensure that formal sign-off, implementation evidence, and onboarding documentation are completed and retained. Qualifications Degree in IT security, computer science, business administration, or a comparable mix of education and practical experience. Proven experience in PAM business analysis, solution design, or a comparable senior onboarding-focused role. Strong CyberArk background, including onboarding requirements, functional limitations, and integration considerations. Ability to translate business and functional needs into secure and technically feasible solutions. Experience in defining access models, safe structures, roles, and permissions based on least privilege principles. Ability to lead technical workshops and align business, engineering, and operational stakeholders. Strong coordination, communication, and stakeholder management skills. Professional proficiency in English and Polish. Openness to regular visits to the Katowice office (1-2 times a week). Develop yourself and the digital future – at Reply! Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.