Key Accounts Manager

Key purpose: A position has arisen in our KZN branch for a Key Accounts Manager. The successful applicant will report to the Sales Executive for the company Duties and responsibilities: Day-to-day calling on customers and management of identified key accounts Day-to-day management of customer needs through forecast/ demand management Managing and co-ordinating all relevant customer accounts Completing all documentation relevant to customer accounts and sales transactions Interfacing with Production and Planning and Design departments for benefit of Key Accounts Implementing and maintaining effective FSSC 22000 and ISO 9001 operating procedures and work instructions Developing effective relationships with new and current Key Account Customers Monitoring competitor activity proactively and implement effective strategies for countering competitor activity Managing small team of wage (line) staff effectively Presenting professional price proposals in writing to all customers Ensuring all customer requirements and complaints are communicated appropriately and dealt with timeously Ensuring that obsolete stock is managed effectively and that obsolescence costs are minimised Qualifications and experience: Have 3 5 years sales experience Be in possession of a marketing, sales, or supply chain qualification (Advantageous) Have a proven track record in sales/ customer service Analytical ability Experience in Manufacturing essential An understanding of the Plastic / Packaging industry would be advantageous Computer Literacy (EXCEL, WORD, POWERPOINT) A high need for achievement Self-discipline and driven to succeed An ability to build relationships quickly and effectively Must haves: Must have drivers license Must be able to work independently and have proven sales/customer service track record Well-spoken and presented