IT Operations Support Specialist

We are looking for a talented IT Operations Support Specialist to join our team for our IT department in Rumst, Belgium In this role, you will make an impact in the following ways: Provide reliable day-to-day operational support that ensures IT systems remain available, accurate, secure, and effective for end users. Deliver timely resolution of technical issues by troubleshooting, identifying root causes, and implementing sustainable corrective actions. Support new employees with seamless technology onboarding, including hardware setup, system access, and user enablement. Monitor system and network performance, proactively identifying opportunities to improve reliability, efficiency, and service quality. Perform preventative maintenance, upgrades, and authorized system changes to minimize disruptions and maintain operational excellence. Contribute to disaster recovery readiness and business continuity efforts, helping ensure resilience across supported IT environments. Partner with internal stakeholders and external vendors to deliver break/fix activities, installations, and service improvements that meet business needs. Support regional IT projects and operational initiatives across multiple service lines, driving successful outcomes through collaboration, process compliance, and customer-focused service delivery.