IT Support Specialist

We are looking for a reliable and hands-on IT Support professional to join our team. This role focuses on providing general technical support and troubleshooting user issues while supporting key internal systems and tools. Key Responsibilities: Provide day-to-day IT support and troubleshoot user issues Manage and maintain SharePoint (create sites, organize and consolidate information) Administer RingCentral VOIP system Support VMS configuration and updates Work with ATS / Sense for automation logic building and workflow optimization What We're Looking For: Basic IT troubleshooting experience Familiarity with business systems and user support Experience with any of the above tools is a strong plus Detail-oriented, proactive, and solution-focused mindset If you enjoy solving problems, improving systems, and supporting users in a fast-moving environment, we'd love to hear from you.