business analyst for professional education

Описание: Kaplan Professional provides apprenticeships, accountancy, tax, finance and banking courses, and professional assessments. It has supported the development and careers of finance professionals for almost 80 years. Задачи: Conduct thorough “As-Is” process discovery; Map revised processes resulting from bespoke application development by the Business Tools squad; Translate operational needs into actionable requirements; Use AI agents to support the analysis workflow; Act as a conduit between business stakeholders and technical teams. Требования: Proven experience in business process analysis, mapping, and creating “As-Is” and “To-Be” documentation; Ability to audit complex spreadsheets, including formulas, macros, and data tracking habits, and reverse-engineer them into functional business logic; Experience leading interviews, observation sessions, and interactive workshops to uncover business needs and undocumented operational steps; Ability to clarify requirements in ambiguous environments with limited documentation; Experience working with Product Owners and Developers to translate operational processes into technical specifications and user stories; Ability to manage multiple parallel projects and coordinate large stakeholder groups; Patient and collaborative approach to supporting non-technical users through changes to legacy tools; Target-driven approach focused on solution delivery; Understanding of data governance frameworks and ITIL processes; Nice to have: Experience with ArchiMate for process mapping. Условия: Hybrid/home working where possible; 28 Days of annual leave with an option to purchase more; Season ticket loan and cycle to work scheme; Discounts on Kaplan courses for the employee and family; Private medical insurance, income protection, and life insurance; 24/7 Confidential helpline providing counselling and other support services; Company pension contributions; Maternity, Adoption, Shared Parental and Paternity/Partner pay above statutory levels; Successful applicants must undertake an Enhanced Disclosure via a Disclosure and Barring Service (DBS) check, including the children’s barred list; A Basic Disclosure via the Disclosure and Barring Service (DBS) is also required; The role involves working with learners under 18 years old; Recruitment checks are conducted in accordance with Kaplan’s background checking policy.