Hebrew Speakers Customer Support Representative

You are Hebrew speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Hebrew speaking to Lisbon in Portugal. Your working day : Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone; Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products; Provide product and tool support to enhance clients’ experience; Identify trends and solve problems facing multiple SMB clients; Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions. Provide vital product insights and feedback from customers to engineering. What you need to know to have a chance of getting this job : Native Hebrew & good English Great communication Aptitude for problem-solving Excellent communication skills: verbal, written, listening skills High school diploma or equivalent (mandatory) Valid work permit in Portugal or Eu passport You will benefit : ✅ 12-month renewable contract ✅ Work in Home Office based in Portugal ✅ Initial training during 3 weeks ✅ Work schedule : Monday to Sunday 8h per day with 2 days off per week // Rotating shift & Days off ✅ Private Heathcare & Dentalcare from contract signature ✅ Stable work and career progression; ✅ Great activities And for candidates abroad Airport Pick-up Flight refund after 9 month in the company Accommodation in a room in a flat shared with others employees