Trading Services Analyst

Key Responsibilities would include:- • Accuracy in processing in line with Standard Operating Procedures with no errors. • Identify & escalate all errors/exceptions on identification. • Respond to routine queries/complaints on calls/emails. • Be audit focused in all BAU activities. • Comply with the firm's policies & SOPs. • Navigate systems quickly and accurately. • Identify opportunities for process efficiency & implement in a controlled manner. • Exhibit effective communication with key stakeholders. • Thorough knowledge of SOPs/related check points. • Perform all work in accordance to department procedures and within productivity processing and quality standards. • Exercise good judgment and degree of confidentiality. • Effectively communicate with Managers on problematic transactions or exceptions. Qualifications/Skills Team Lead should have/demonstrate the following qualification/skills and attributes: • Graduates with good academic record. • Good PC skills including Microsoft office products (Excel, Word, Power point, Access). Candidates with knowledge on Advance Excel (viz. building macros) will be an added advantage. • Good oral and written communications skills. • Must be able to work under pressure & deadline driven environment • Able to grasp/learn concepts and procedures quickly • Ability to work independently • Problem solving skills • Good time management skills • Must be very detail oriented and analytical • Analytical with ability to quickly assess situations and resolve complex issues.