Lead System Administrator, Hybrid, St. Louis Region

Find your calling at Mercy! The Lead System Administrator – Storage role is responsible for the architecture, implementation, administration, and operational support of Mercy's enterprise storage infrastructure. This role serves as a technical leader for storage technologies, ensuring the availability, performance, security, and scalability of mission-critical data platforms across on-premises and cloud environments. This role also partners with infrastructure, application, database, security, and cloud teams to deliver reliable and resilient storage solutions that support the Mercy ministry. Key Responsibilities: • Design and Implementation: Architect, design, and implement storage solutions to meet Mercy requirements. • Configuration and Maintenance: Configure and maintain storage environment. • Performance Monitoring: Monitor storage performance and conduct regular tuning to ensure optimal operation. • Data Protection / Backup and Recovery: Manage and ensure the success of Data Protection tools backup and recovery processes using enterprise tools (NetApp SnapCenter, SVM-DR, SnapMirror, SnapLock, and Commvault) • Security / Compliance: Work with teams to ensure that the storage environment is secure and complies with Mercy standards. • Support and Troubleshooting: Provide 24/7 support for storage-related issues, troubleshoot problems, and implement solutions. • Collaboration: Work with teams to integrate storage solutions with various applications and databases. • Upgrades and Patching: Perform regular upgrades and patching of NetApp systems to maintain security and performance. • Documentation: Maintain detailed documentation of storage configurations, processes, and procedures. • Automation: Experience with automation tools and scripting (Ansible, Terraform and/or Powershell). Position Details: Qualifications: Required Qualifications: Experience: Minimum of 5-8 years of experience in storage engineering, with a focus on NetApp technologies. Education: Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience. Technical Skills: NetApp Expertise: In-depth knowledge of NetApp storage systems, including ONTAP Protocols: Proficiency in managing protocols such as NFS, iSCSI, and Fiber Channel. RAID and Storage Management: Experience with setting up and managing RAID groups, aggregates, volumes, quotas, and qtrees. Monitoring Tools: Familiarity with NetApp monitoring and performance tuning tools like Data Infrastructure Insights & Active IQ Unified Manager. Operating Systems: Experience with Windows, Unix, Linux, and VMware environments. Cloud Integration: Knowledge of integrating NetApp storage with cloud storage solutions, including Azure NetApp Files & Cloud Volumes ONTAP Hyperscale Experience: Experience in storage migrations to Azure or other hyperscalers. Internal cloud: Experience building PaaS or internal clouds Soft Skills Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Team Collaboration: Ability to work effectively in a team-oriented environment. Attention to Detail: High level of attention to detail and accuracy. Additional Skills (Preferred): Healthcare Experience: Previous experience in a large enterprise healthcare environment is a plus. Certifications: Relevant certifications such as NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE) are preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.