Supply Chain Operation Section Manager

Key Responsibilities Supply Chain Operations Coordinate with internal teams (Sales, Marketing, Production) and external partners (3PL, 4PL, distributors). Monitor and improve OTIF, inventory turnover, and reduce inventory aging. Track OEM-related NPD project timelines, milestones, and issue resolution. Customer Service & Order Management (O2C) Manage customer orders from receipt to delivery (Order-to-Cash). Monitor backlog, delivery status, and collaborate with sales for order prioritization. Ensure SLA compliance with key accounts and distribution channels. Transportation Management Oversee outbound transportation execution with 3PL and internal logistics teams. Optimize delivery routes, lead times, and truck utilization to improve cost and service. Track delivery performance and proactively resolve logistics exceptions/issues. Inventory & Warehouse Management Monitor inventory aging, slow-moving/obsolete stock, and inventory accuracy. Collaborate with warehouse and 3PL partners to ensure space efficiency and safety. Lead stock count activities and implement warehouse KPI tracking. System & Process Improvement Utilize ERP Sales & Distribution and Material Management modules to drive order, transportation, and inventory accuracy. Identify and lead continuous improvement and automation initiatives. Support transformation projects (e.g., ERP implementation, S&OP, 3PL transitions, process improvement). Qualifications Bachelors or Masters degree in Supply Chain, Logistics, Engineering, Business Administration, or related field. Minimum 5 years of experience in Supply Chain, Planning, Customer Service, Transportation, Warehouse, or Project Management. Background in FMCG, Consumer Health, Healthcare, or Distribution industry preferred. Strong knowledge of SAP SD/MM, Excel, and BI tools. Experience working with or managing 3PL providers (warehouse and transportation). Strong analytical, problem-solving, and cross-functional collaboration skills. Project management experience is a strong advantage.