Citrix Support Engineer

Job Description for Citrix Support Engineer in Sydney. Responsibilities: - Serve as operational 2nd/3rd level of escalation for Citrix XenApp/XenDesktop and related technologies. - Responsible for pro-active problem solving of Citrix XenApp/XenDesktop farm issues capacity problems, tune Citrix XenApp/XenDesktop environment to achieve optimal performance and availability. - Systems administration including Server OS, Citrix, applications-related administration, perimeter device administration, virtualisation technologies, systems monitoring/management. - Management of Hyper-V and XenServer platforms serving the XenApp/XenDesktops workloads. - Act as root cause driver to identify and remediate platform configuration issues or bugs. - Deploy, maintain, and enhance the security of server and desktop systems. Change and configuration management, anti-virus measures, patch management, and system scans. - Ensure ongoing operation of systems/applications through troubleshooting, scheduling/monitoring jobs and technology-related business processes, and third/fourth-level support. - Produce XenApp/XenDesktop health check processes and methods required to reduce and eliminate XenApp/XenDesktop issues effecting end users. - Lead resolution of specific issues and internal projects associated with assigned responsibilities for Citrix XenApp/XenDesktop platform and technologies. - Assist with delivery of project deliverables of Citrix XenApp/XenDesktop platform. - Must have hands on experience on Citrix NetScaler - Must have worked on HyperV and VMWare - Knowledge of FSLogix and Citrix UPM - Comfortable with rotational shifts and after hours oncall support. Let me know if you are interested.