Business Development Manager (Makati) - Onsite

About the job Business Development Manager (Makati) | Onsite Work Setup: 100% Onsite (Makati); During the first 6 months, has the option to work from home 1 to 2 days/week upon regularization Work Schedule: No fixed schedule due to the job level but work is predominantly day shift. Hire has to be okay with working at night to meet with offshore stakeholders. Start Date: ASAP Work Location: Makati Qualifications & Requirements: Bachelor's degree in Business Administration, Marketing, or a related field (MBA is a plus) 3 to 7 years of experience in business development or sales within the BPO or outsourcing industry Proven track record of meeting or exceeding sales targets Strong understanding of BPO services and industry dynamics Excellent communication, negotiation, and presentation skills Ability to work independently and collaboratively in a fast-paced environment Proficiency in CRM software and Microsoft Office Suite Key Responsibilities: Lead Generation & Prospecting: Identify new business opportunities in target markets and verticals (e.g., customer support, technical support, back-office services, etc.) Generate leads through networking, cold calling, events, partnerships, and digital platforms Sales Strategy & Execution: Develop and implement strategic sales plans to achieve revenue targets Prepare and deliver compelling proposals, presentations, and RFP responses tailored to client needs Client Relationship Management: Build and maintain strong, long-lasting client relationships Understand client needs and offer tailored BPO solutions that add value Serve as the primary point of contact for new clients during the sales cycle Market Intelligence: Stay up to date with industry trends, competitor offerings, and client behavior Analyze market data to identify potential opportunities for growth Collaboration & Reporting: Work closely with operations, finance, and HR to ensure a smooth onboarding and transition for new clients Maintain accurate CRM records and provide regular reports on sales activities, pipeline status, and forecasts to senior management