ECommerce Manager

HIRING POSITION: ECOMMERCE MANAGER LOCATION: BANGKOK (BTS ACCESSIBLE) ____________________________________________________________________________ Position Summary Responsible for driving growth and development of ecommerce channel by creating strategic plan according to 4Ps (Product, Price, Place & Promotion) to create cohesive consumer journey. Lead the onsite product merchandising & hierarchy, customer engagement & experience to optimize conversion across ecommerce channels. Also oversee product inventory management, leveraging product insight, mix of business and overall sales data to make strategic product, content & campaign decisions that generate results. Responsibilities : Deliver sales revenue as per budget across all e-commerce channels (Mono brand sites, Third Party Marketplaces) through traffic and CR for each channel. Manage marketing budget spending for each e-commerce channel in collaboration with marketing team. Develop promotional & campaign plans across e-commerce channels based on merchandise strategy and sales budget. Manage onsite product placement and hierarchy for conversion optimization. Identify revenue and brand opportunities on products and provide feedback to brand teams. Manage end-to-end reporting of e-commerce channels: Sales, SOH, sell-through, conversion rate & traffic. Work in conjunction with Merchandise team for product assortment for e-commerce channels both of DTC (multi-brand & brand site) and marketplace. Work with brand merchandise teams for allocation by ensuring the right SKUs are available with the right depth for each channel. Collaborate with CRM team to create strategy for cross-selling both onsite and offsite. Oversee customer-centric KPIs such as time to delivery, nil picks, and customer service response rates and work with operations to make sure these are being adhered. Qualifications : Bachelors Degree in marketing, digital marketing, or related fields. Experienced 7 years of E-commerce experience, digital marketing, or online sales from retail business is preferable. Exceptional time management skills: ability to organize, prioritize, and manage multiple projects with overlapping goals and objectives. Ability to influence and interact with senior management. Adaptable and flexible; responsive and resourceful in a fast-paced, quick-turn business model. Good command of written and spoken English