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Customer Support

Berlin9 дн. назад

Коротко

Responds to customer inquiries via email, chat, and phone, resolves issues, handles complaints, and works with team members to improve customer satisfaction. · Needs: Excellent communication skills, good written and verbal communication in English and German, strong problem-solving skills, patient, responsible, and

Описание от работодателя

Join Our Team! We are looking for a friendly, motivated, and customer-focused Customer Support Representative to join our team. Responsibilities Respond to customer inquiries via email, chat, and phone. Help customers resolve issues and answer their questions. Provide a positive and professional customer experience. Handle complaints and find effective solutions. Work closely with other team members to improve customer satisfaction. Requirements Excellent communication skills. Good written and verbal communication in English+ German Strong problem-solving skills. Patient, responsible, and customer-oriented. Previous customer support experience is a plus. What We Offer Competitive salary. Friendly and supportive working environment. Training and development opportunities. Opportunities for career growth.