German Customer Support Agent

🌞 Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island? 🌴 Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle. If you're an German speaker looking for an exciting career opportunity abroad, this is your chance! 📍 Location: Malta 💼 Role: Customer Service Representative for a global client 🌍 Environment: Dynamic and international 🔹 Key Responsibilities: ✅ Handle inbound customer inquiries via phone, email, and chat. ✅ Provide support with product information, troubleshooting, and issue resolution. ✅ Ensure a top-tier customer experience through excellent service. ✅ Follow up on customer requests and escalate issues when needed. 📝 Requirements: ✅ Language skills: German (C1/C2) & English (C1). ✅ Soft skills: Strong problem-solving and communication abilities. ✅ Residence: Must already reside in Malta. ✅ Experience: Prior customer service experience is preferred but not required. 💼 What We Offer: 💰 Competitive salary + performance-based incentives 🎯 KPI Bonus: Up to €2,000/year , eligible after 6 months. 📜 Contract Type: Permanent. 🕒 Working hours: Monday - Sunday, 08:00 - 19:00 (shift-based). 📚 Full training provided to ensure your success! 🌏 Growth opportunities in an international setting. 🌊 Malta is calling!