Client / Account Manager (Fintech, Payment Solutions)

We are looking for a proactive and client-oriented Client / Account Manager who will become the first point of contact for clients of our online banking/payment system and take full ownership of the onboarding journey — from initial inquiry to account activation. This role is ideal for someone who is responsive, organized, and focused on delivering results. Key Responsibilities: Handle incoming client requests (account opening, payment solutions) Consult clients and help them choose the most suitable solutions Guide clients through the entire onboarding process Communicate with banks, payment providers, and internal teams Maintain CRM records and track application statuses Work with LinkedIn: respond to inquiries and build relationships with potential clients Convert leads into active clients and ensure successful onboarding What We’re Looking For: Experience in client-facing roles (account management, sales, onboarding) Strong communication skills and a customer-oriented mindset Ability to work efficiently in a fast-paced environment Experience in fintech, banking, or payments is a strong advantage Self-driven, responsible, and well-organized Languages: Ukrainian — fluent English — Upper-Intermediate or higher What We Offer: Opportunity to work in an international payment system Consistent flow of inbound leads + ability to influence your results Dynamic, fast-moving environment with minimal bureaucracy Competitive compensation