Junior NOC Engineer

2791428 Hyperfast NI (FIBRUS NETWORKS LTD) Dargan Core Network Permanent contract Junior NOC Engineer Your mission Your profile Actively supporting our installations team in FTTP deployments. Troubleshooting end user faults. Identifying faults and engaging with the relevant teams for support. Proactively managing critical alarms. Proactively manage outages, giving continuous feedback to the wider business and our customers. Own and manage tickets for incidents and faults. Working within our define d service level agreements. Assisting other teams to ensure customer fault resolution via phone. Order management. WHAT WILL YOU BRING? Experience in a similar role. (Eg – Previous Network Operations or Technical Support Experience) An understanding of network protocols. A solid understanding of networking principles and protocols (IPv4, IPv6, VLANs). A customer centric approach Knowledge of networks and GPON. Service desk experience and ticket management capability would be beneficial. CCNA desirable ]]> Why us? permanent entry-level full-time lt-1 network_and_server_administration it_software 2026-09-10T10:12:20+00:00