Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki
Описание от работодателя
Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity.
As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience.
Your responsibilities:
Provide customer support via phone and/or chat.
Handle enquiries related to Cybersecurity products, subscriptions and account services.
Identify customer needs and offer accurate, timely solutions.
Maintain a professional, empathetic and customer-focused approach.
Record and update customer information accurately in the system.
Work closely with your team to meet quality and performance targets.
Requirements
Native or near-native level of Dutch.
Very good command of English.
Strong communication and problem-solving skills.
Customer service experience is an advantage, but not mandatory.
A positive attitude, reliability and willingness to learn.
EU citizenship or a valid work permit for Greece.
Benefits
€1,450 gross per month.
Monthly performance bonus.
Two months of paid accommodation for abroad candidates.
Flight tickets to Greece.
€350 coverage of real-estate agency fees.
Private health insurance.
Meal voucher.
Transportation allowance.
Paid training and continuous development opportunities.
International, multicultural working environment.
The opportunity to build your career within a leading global company.
Start your next career chapter in Greece and become part of a team that helps people stay protected in the digital world.