(German) Customer Support Representative (m/f)

Type of position: Full-time position Key languages: Fluent level of German Sector: Customer Service About our Client: Would you like to work in dynamic, multicultural environment? If you are willing to take challenges and become a part of a global international company, this opportunity might be for you! As a Customer Support Agent, you will be responsible for guaranteeing a great level of customer satisfaction! This role is critical to recognize any troubles that customers may experience and to solve them efficiently and accordingly. The Offer: Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned; Recognizing the client's issue and resolving it through investigation Keeping a record of every action and classifying situations and potential faults Creating and assisting with accounts, reviewing and uploading videos, and channel upkeep Enter accurate information into database. Requirements: Fluent in German, proficient in English; A minimum of 1 year experience in customer support Excellent communication skills, good judgement; Treat all data with utmost confidentiality Benefits: Competitive salary with monthly and yearly bonuses; Meal allowance, health- and life insurance; Comfortable office space with free snacks and beverages; Growth & Learning opportunities within the company. The Process: Submit your application and don't forget to send an updated CV; Get a call by our Recruitment Specialist; Start your interview process; Get selected; Start your journey!