Project Consultant - APAC (Project Management role)
Коротко
Oversees and manages the entire campaign delivery process for a portfolio of Full Service clients; handles project operations, client briefs, survey review
Описание от работодателя
ABOUT US
Pureprofile’s vision is to deliver more value from the world’s information. We are a global data and insights organisation providing industry-leading online research solutions to agencies, marketers, researchers and brands & businesses.
The Company, founded in 2000 and based in Surry Hills, Australia, now operates in North America, Europe and APAC and has delivered solutions for over 850 clients.
ABOUT THIS ROLE
Responsible for working closely with the Pureprofile Full Service client base, the Project Consultant will oversee and manage the entire campaign delivery process for a portfolio of clients. They will be tasked with demonstrating proactive client engagement and building a reputation for reliable and flawlessly executed projects that are always on time and to budget.
CORE ACCOUNTABILITIES:
Strategy
Assisting on tasks where required which may include:
Team process improvements
Salesforce improvements to assist the team to work more efficiently and consistently on a daily basis
Assisting with auditing for accreditation purposes
Working with others in the business to enhance the offering / services of the delivery team
Identifying systemic issues for review and continuous improvements
Support sales team by attending meetings with clients and providing advice on operational best practices
Operations
Manage complete project operations and delivery, working directly with the end client and cross-functional teams internally to meet client and/ or consumer requirements
Receiving and clarifying the client project briefs and tasks
Arranging kick-off calls and updating project specs into a statement of work
Reviewing survey questionnaires for design / experience (incl. mobile optimization) and consulting for best practice
Basic scripting/ programming fulfillment
Assisting with programming queries for all key clients prior to scripting team coming online
Effective and proactive stakeholder management both internally and externally
Decision management when engaging outside suppliers, costs and commissioning
Sample / Quota Management and fulfilment
Data and quality assurance checks actioned
Data and report generation
Compliance on best practices
Administration
Ensuring detailed project briefs/ specs are accurately documented in Salesforce and updated
Creating and updating daily progress reports and solutions
Invoicing per completed project specifications and company processes
Ensuring all project details are documented as per required accreditations and policies
WORKING LOCATION: Philippines
WORK TIMING: Australian Business Hours
ABOUT YOU:
3-5 years’ experience in Project Manager/ Account Management role or equivalent
Proven ability to manage a high number of complex projects to a high standard at any given time
Experience working within the Australian Market Research industry
Proven experience and excellence in panel solutions, delivery and operational accountabilities.
WHY JOIN US
Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.
We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment.
If this sounds like you, then we would love to hear from you!