HR Business Partner (BPO) - AIOCP HR People Advisor Manager

KEY RESPONSIBILITIES: Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes Define the operational framework for the GU delivery of People Service process support based upon the defined Business and HR Strategy Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management. Work with the process owners to improve the end to end HR delivery processes Serve as a main point of contact and manage relationships with stakeholder group and key individuals Resolve any escalated issues and risks Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career move through internal Role posting Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams May provide end to end service delivery of all Mobility Services at a global level and accountable for coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level TO QUALIFY: Bachelor's Degree Proven work experience as an HR business partner Experienced in the change management. succession planning and program management Knowledgeable of labor law as this is the backbone of HR People Advisors Demonstrable experience with HR metrics Full understanding of all HR functions and best practices Discipline and Grievance Management Employee Relations & Labor Relations Transitions and Transfers/ Talent Management Excellent people management skills Strong leadership skills BPO experience at least 3-5 years Work will be in Mandaluyong but should be amenable to work in other locations in Metro Manila