Business Analyst (Mid-Level)

Responsibilities Gather requirements from users and translate them into clear functional descriptions. Assist in documenting user stories, acceptance criteria, and system workflows. Map AS-IS and TO-BE processes, especially in systems involving operational data, sensors, forms, monitoring, or multi-agency workflows. Validate information with SMEs and ensure requirements are complete and consistent. Support documentation of data flows, integration points, and user roles. Prepare diagrams and simple modelling outputs for review. Work with senior analysts and developers to clarify workflows and logic. Requirements 2-4 years experience as Business Analyst. Experience with data-heavy systems, reporting platforms, or dashboard-based solutions preferred. Exposure to government/public-sector IT projects is an advantage. Strong analytical, communication, and documentation skills. Degree in IT, Business IT, or equivalent.