Field Inspection Engineer

Field Inspection Engineer Department: Field Operations Reports To: Field Supervisor Location: Lekki, Lagos, Nigeria Industry: Telecommunications / Internet Service Provider (ISP) Employment Type: Full-Time (Onsite) Experience Level: Minimum of 2 Years Salary: ₦150,000 Monthly (Net) Job Summary The Field Inspection Engineer is responsible for conducting post-installation and maintenance inspections at customer locations to ensure all technical work meets company quality standards and industry best practices. This role plays a critical part in ensuring service reliability, compliance with technical specifications, and overall customer satisfaction through detailed inspections, testing, and reporting. Key Responsibilities 1. Site Inspection & Quality Assurance - Conduct daily field visits to residential, SME, and enterprise client locations after installations or maintenance activities. - Inspect installations to ensure compliance with company standards, technical specifications, and quality benchmarks. - Identify and document faults, substandard work, or potential risks. 2. Technical Testing & Validation - Perform necessary technical tests to confirm service functionality, signal strength, and network performance. - Verify that installations meet required uptime, connectivity, and performance standards. 3. Reporting & Documentation - Prepare detailed inspection reports including: - Findings and observations - Test results - Identified issues and risks - Recommendations for corrective action - Ensure timely submission of reports to the back-office and operations team. 4. Client Engagement & Feedback - Interact with clients during inspections to gather feedback on service quality and installation experience. - Document complaints, suggestions, and service gaps for continuous improvement. 5. Coordination & Issue Resolution - Work closely with installation, technical support, and operations teams to communicate findings. - Follow up to ensure corrective actions are implemented effectively and promptly. 6. Compliance & Safety - Ensure strict adherence to company policies, technical standards, and safety procedures during all field activities. - Promote safe working practices across all inspection sites. 7. Continuous Improvement - Stay updated on installation procedures, network technologies, and company service standards. - Contribute to process improvement initiatives to enhance service delivery quality. Required Qualifications & Experience - HND or B.Sc. in Electrical Engineering, Telecommunications Engineering, or a related field. - Minimum of 2 years experience in field engineering, telecom installations, or quality assurance (ISP experience is an added advantage). - Strong understanding of network infrastructure, fiber optics, and cabling standards. - Ability to read and interpret technical diagrams and network layouts. Core Skills & Competencies - Strong attention to detail and observational skills - Good technical troubleshooting and diagnostic ability - Effective communication and interpersonal skills - Strong report writing and documentation skills - Ability to work independently and manage field schedules efficiently - High level of accountability and professionalism Technical Requirements - Proficiency in Microsoft Office tools (Word, Excel) - Familiarity with diagnostic and testing tools used in telecom/ISP environments - Basic knowledge of networking (LAN/WAN, fiber, wireless systems) Additional Requirements - Valid driver's license is required - Willingness to travel frequently within Lagos and surrounding areas - Ability to work in field conditions and meet daily inspection targets How to Apply Interested and qualified candidates should send their CV to: hiring@mysigma.io Subject Line: Field Inspection Engineer – Lekki