Junior Customer Success Manager

[компания] invites a Junior Customer Success Manager /Project Manager(CRM) for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. FUNCTIONAL RESPONSIBILITIES: - Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. - Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. - Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. - Building strong relationships with clients to ensure excellent service levels. - Meeting deadlines and reporting on completed work. WHAT WE EXPECT FROM YOU: - 1+ year of experience in IT field - Desire to continuously learn new things - Technically savvy - English language proficiency at the upper-intermediate level or higher - Higher education WOULD BE A PLUS: - Higher education in technical fields - Experience working in an IT company - Experience as a PM or project management courses BENEFITS: - A London based company, Microsoft Solutions Partner for Business Applications - UK and US based clients only - Opportunities for self-realization, professional and career growth - Skilled management and mature processes - Interesting and diverse projects - Friendly team - Transparent payment system - Remote work - Paid public holidays, annual leave, sick days - Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps