Partner Account Manager

Our client, a modern Payment Facilitator (PayFac) that helps SaaS companies grow revenue through embedded payments is hiring a Partner Account Manager to manage a portfolio of software partners, strengthen relationships, and improve partner revenue and profitability. This role combines account management with financial analysis, pricing recommendations, and hands-on execution of partner growth plans. What You Will do - Own relationships with an assigned portfolio of software partners, supporting partner satisfaction and retention. - Develop and execute account plans aligned with partner business objectives and payments revenue goals. - Maintain forecasts for partner revenue and sales opportunities. - Review financial and residual reports to assess performance and identify opportunities to improve margins. - Evaluate payment processing pricing within each partner's market and prepare pricing recommendations and merchant proposals. - Work with partners on go-to-market initiatives to increase payments adoption and expand existing accounts. - Identify and pursue upsell and cross-sell opportunities across the partner portfolio. What You Bring - At least three years of experience in strategic relationship management or account management within payments acquiring - Knowledge of the payments ecosystem, including credit card processing and the sales process. - Experience managing partner relationships and developing account growth plans. - Financial analysis skills, including experience reviewing revenue and residual reports. - Excel skills and comfort using performance data to guide account decisions. - Strong communication and listening skills, with the ability to understand partner needs and build productive relationships. - Availability to travel for partner meetings and industry events as needed.