Test engineer

ROLE: Test Engineer SALARY: 10-15% hike on current salary JOB TYPE: Full Time LOCATION: Kuala Lumpur, Malaysia JOB DESCRIPTION: We are looking for Test Manager with 10 years of experience. Key Responsibilities Manual Testing * Design, write, and execute comprehensive test plans, test cases, and test scripts based on business requirements and user stories * Perform functional, regression, integration, system, and end-to-end testing across assigned consumer servicing systems * Conduct exploratory testing to uncover edge cases and issues beyond scripted test coverage * Validate UI/UX behaviour across web and mobile interfaces of consumer-facing platforms * Support user acceptance testing (UAT) by coordinating with business stakeholders and tracking defect resolution * Document and report defects clearly in defect tracking tools, working with developers to reproduce and resolve issues Automation Testing * Develop, maintain, and extend automated test scripts and frameworks for regression and smoke testing * Identify and prioritise test cases suitable for automation to improve test coverage and efficiency * Integrate automated tests into CI/CD pipelines to support continuous delivery practices * Monitor and analyse automated test results, investigating failures and maintaining test suite stability * Keep automation frameworks and test libraries up to date as systems evolve Cross-System & Collaboration * Work independently across multiple systems and projects as assigned, with the ability to quickly onboard to new platforms * Collaborate with business analysts, developers, and project managers to understand requirements and define test scope * Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives * Contribute to test environment setup, test data management, and release readiness assessments * Share knowledge and testing best practices with the wider team Quality & Governance * Maintain accurate and up-to-date test documentation throughout the project lifecycle * Track and report test execution progress, coverage metrics, and quality status to project stakeholders * Ensure testing activities align with quality standards, governance requirements, and compliance obligations * Contribute to post-release reviews and identify areas for continuous quality improvement Requirements Must Have * Minimum 5 years of experience in a software testing or QA role * Solid hands-on experience in both manual and automated testing * Proficiency in writing test plans, test cases, and defect reports * Experience with at least one automation framework or tool (e.g. Selenium, Playwright, Cypress, Appium, RestAssured, or equivalent) * Familiarity with API testing tools such as Postman or SoapUI * Experience working in Agile or Scrum delivery environments * Ability to work independently across different systems and projects with minimal supervision * Strong attention to detail with good analytical and problem-solving skills * Proficiency in defect tracking and test management tools (e.g. Jira, Zephyr, TestRail, or equivalent) Preferred * Financial services industry experience — banking or insurance sector an advantage * Experience testing consumer-facing platforms such as digital servicing portals, CRM systems, or contact centre solutions * Familiarity with CI/CD pipelines and DevOps practices (e.g. Jenkins, Azure DevOps, GitHub Actions) * Experience with performance or load testing tools (e.g. JMeter, k6, or equivalent) * Basic scripting or programming knowledge (e.g. Python, JavaScript, or Java) to support automation development * Relevant certification: ISTQB Foundation or Advanced, or equivalent