Rollout Support Engineer

Floorwalker / Rollout Support Engineer We are looking for a Floorwalker / Rollout Support Engineer to support employees during the rollout of a modern Microsoft 365, Windows 11 and Intune workplace across multiple locations in the Netherlands. Key Responsibilities Support employees with laptop migration to Windows 11 and Intune . Assist with migration and configuration of Intune-managed iPhones . Verify essential services such as login, Outlook, Teams, OneDrive, SharePoint and printing . Provide first-line technical support and explain solutions clearly to non-technical users. Register incidents, exceptions and recurring issues in the ticketing system. Follow rollout scripts and checklists and provide feedback to the project team. Collaborate with Service Desk, Workplace Management and Adoption & Change teams. Ensure compliance with security, privacy and safety guidelines. Requirements Experience with workplace/device migrations in large organisations. Hands-on knowledge of Windows 11, Microsoft 365 and iOS . MBO 4 working and thinking level. Excellent Dutch communication skills . Valid Category B driving licence and reliable transport. Service-minded, communicative, flexible and solution-oriented. Available 36 hours per week / 5 days and able to start quickly. Willing to travel across Gelderland, Brabant and Limburg . Location: Gelderland, Brabant & Limburg Hours: 36 hours/week Start: ASAP Contract: Temporary, with possible extension