Service Delivery and Operating Model Architect

The Church is moving its ERP, EPM, and HCM systems to Oracle Fusion Cloud, area by area, over several years. Until the last area moves, PeopleSoft 9.2 stays live alongside it. Two systems run at once, and the line between them shifts with every migration. Someone must work out how the business gets supported through that. Who to call. Who picks it up. Who owns the answer. And how that changes each time an area crosses over. That is this job. You design the support model, prove it works, and hand it to the team who will run it. Support today runs on a mix of written process and tradition, and none of it transfers automatically to Oracle. You are here to replace habit with something deliberate, without breaking what already works. This is not a finance role and not a systems administration role. It is an operations role for someone who understands how a business runs and is comfortable around technology.