Conversational AI Engineering Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conversational AI Engineering Manager based in India. This fully remote leadership role offers the opportunity to shape engineering teams and deliver production-grade conversational AI solutions at scale. You will lead engineers across multiple experience levels while establishing strong practices around development, testing, documentation, and continuous improvement. The role combines people leadership, technical direction, delivery ownership, and close collaboration with product teams, clients, and business stakeholders. You will oversee conversational AI implementations spanning chat and voice bots, routing, integrations, and knowledge-driven experiences. The position also requires a strong focus on NLU, LLM prompting, conversational design, evaluation, monitoring, reliability, and safe human handoffs. You will help translate complex business requirements into structured technical plans, measurable milestones, and reliable production solutions. This is an opportunity for an experienced engineering leader to influence both technical strategy and team development within a fast-moving global environment.