Quality Assurance Manager - Travel (Cebu City)

Position: QA Manager - Travel (Cebu) | Onsite Start Date: Immediate Support Type: Voice Support Work Arrangement: Fully Onsite in Cebu Shift Schedule & Rest Days: 24/7 coverage Educational Requirements: Completed second year of college or a college degree Work Experience: 3 to 4 years of experience as a QA Manager within a travel or telecommunications voice account Knowledge of quality improvement methodologies such as Lean Six Sigma, Kaizen, etc. Experience in direct client management No prior experience required in retail or healthcare lines of business