French Speakers Customer Support - Porto

We are offering a great work experience in Porto, Portugal for a role as a Customer Service Specialist with French. Why a Customer Service Specialist with French role is great for your professional and personal development: - Live in Porto, Portugal and embrace multicultural experiences - Represent a global brand - Fast-track career development opportunity How your day-to-day in this role would look like: - Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude - Solving problems and creating positive experiences for every customer you speak with - Following the brand's guidelines and quality standards on every interaction - Logging and updating customer interactions in the relevant systems - Working closely with your team to keep improving the service you provide Requirements What do you need to be successful at this job? - Language Maestro: Fluent in French, strong English skills - Have experience in a Contact Centre - Have a strong customer service-oriented skill. - Can work as a team member, as well as independently. Benefits By joining this role, this is what you can expect: - Work for one of the world's largest customer experience companies - Access to an internal career-development program that fast-tracks you toward leadership roles - Free comprehensive training with certification - Private health insurance after training - Renewable fixed-term contract - Regular team activities: football tournaments, surf lessons, cultural events Relocation Package is included: - Flight to the Future: Covered flight expenses - First-Class Arrival: Airport pick-up and settling assistance - Nest in Comfort: Accommodation provided in shared apartments - Language Safari: Complimentary Portuguese lessons - Active & Awesome: Free sports activities - Football tournaments, beach barbecues, surf lessons, and cultural events await!