Implementation Consultant

HIRING POSITION: IMPLEMENTATION CONSULTANT WORKING CONDITION: HYBRID LOCATION: CENTRAL REGION _______________________________________________________________________________________ Responsibilities : Own the assigned implementation work packages throughout the project. Work with the Project Manager to build a delivery project plan that delivers to the clients timelines and stays in budget. Identify and document project issues, suggest and own corrective actions, escalating at the appropriate stage and as required. Understand client requirements whilst offering solutions in line with the software capability plus offering best practice options. Take responsibility, in conjunction with the Project Manager, for the scheduling of visits to support the successful delivery of the required project activities in line with the project plan. Lead internal and client workshops to ensure thorough analysis and understanding of client business processes and requirements, evidenced through the production of process maps and solution design documentation. Present to clients the Fast React software, demonstrating a strong understanding of the client and industry issues it helps to solve, and bringing the solution to life. Provide detailed client training schedules considering all delegates capabilities and gain training signoff as part of the overall project signoff. Successfully deliver client training on the Fast React software, demonstrating a logical approach, focussing on the clients business processes, utilising terminology relevant to the client and industry, being sensitive at all stages to different learning styles Provide support to the client during both the User Acceptance and Go Live phases of the project guiding them through the recommended process and sign-off stages. Ensure that software modifications and bugs reported by clients or discovered during implementation are logged onto the appropriate systems, and resolved in a timely manner to ensure on time project delivery. Qualifications : Experience (2yrs+) of client-facing workshops and process analysis and improvement. Proficient in spoken English. Ability to produce excellent client-facing materials covering solution design, technical requirements and training materials. Experience of PLM / supply chain planning / ERP / Shop Floor systems Experience in the fashion / garment / textiles / footwear industry as a manager of Production, Planning & Control (PPC), Sales, Merchandising, Production, Supply Chain or IT Experience of SaaS Delivery Basic understanding and scripting to administer SQL Databases Basic understanding of IIS Configuration Logical approach to tasks and problem solving. Self-motivated and capabe of working alone, or as part of a small team.