Head of Account Manager

Requirements: - Proven experience in a senior Account Management leadership role within iGaming; - Strong track record of managing and scaling high-performing AM teams; - Deep understanding of the iGaming ecosystem (operators, aggregators, providers); - Demonstrated success in driving revenue growth and client retention; - Experience managing Tier 1 operators and strategic partnerships; - Strong commercial acumen, including negotiation and contract management; - Solid understanding of key KPIs (GGR, NGR, LTV, retention, etc.); - Experience with integrations, product launches, and operational workflows; - Data-driven mindset with experience using BI tools (e.g., Tableau, Power BI); - Excellent leadership, communication, and stakeholder management skills; - Ability to define strategy, set KPIs, and optimize team performance; - Experience in regulated markets (e.g., UK, Italy, LATAM, Brazil) is a strong advantage; - Fluent in English; additional languages are a plus. Responsibilities: -Lead, manage, and develop the Account Management team, ensuring high performance and continuous growth; - Define and execute the overall AM strategy aligned with company revenue and expansion goals; - Own and drive revenue growth across all managed accounts; - Oversee key client relationships, including Tier 1 operators and strategic partners; - Establish KPIs, targets, and performance frameworks for the AM team; - Monitor client performance (GGR, NGR, engagement) and ensure optimization strategies are in place; - Identify upsell, cross-sell, and new business opportunities across the portfolio; - Oversee game launches, integrations, and promotional strategies with clients; - Collaborate cross-functionally with Product, Tech, Compliance, and Finance teams; - Lead commercial negotiations and support contract discussions for key accounts; - Ensure effective client communication, including business reviews and escalation management; - Drive best practices, processes, and standardization within the AM function; - Analyze market trends, competitor activity, and client needs to inform strategy; - Oversee CRM, reporting accuracy, and operational efficiency; - Support expansion into new markets and partnerships; - Mentor and coach team members, including onboarding and training programs. Work conditions: - Medical insurance; - Regular salary reviews and timely payments; - Provision of necessary equipment for work as needed. Professional development: - Corporate English classes; - Mentoring from experienced Team Leads; - 50% reimbursement for courses/certifications/webinars, etc.; - Development towards leadership positions within the company. Work-life balance: - Ability to work fully remotely; - 20 days of vacation; - Days off on public holidays; - Paid sick leave; - Informal online/offline events.