ITSM Sr. Developer
Коротко
Owns BMC Remedy design and deployment, incident/change/problem management workflows, CMDB, DWP catalog, Atrium Orchestrator, and Smart Reporting dashboards. · Needs: Experience with BMC Remedy customization, CMDB, AI spoon jobs, DWP, Atrium Orchestrator, SOAP/REST integration.
Описание от работодателя
ITSM Senior Developer - Job Description
1. Design and Deployment of BMC Remedy component
2. Experience in Incident/Change/problem management processes.
3. Experience in customization/workflow creation in remedy
4. Experience working with CMDB (Data structure and the jobs)
5. Working experience on AI spoon jobs
6. Strong Experience on the DWP & DWP catalog space
7. Strong Experience on Atrium Orchestrator tool
8. Experience in other integration methods (SOAP, REST)
9. Reasonable experience in Dashboard/Reports development using BMC Smart Reporting
10. Detail oriented and experience working in a production environment using change control practices, creating, and working under technical project plans and timelines.
11. Strong written and verbal communication skills are required.
12. Functions well in large-scale, complex, cross-functional / platform environment
13. Adaptability and willingness to learn.