SQL / SSIS Support Engineer (Hybrid - Wrocław)

Daily tasks: - Technical Product Support: Act as the primary technical point of contact for AutoETL/CVMS users; analyze user queries regarding tables, data definitions, and usage, and drive incidents to complete resolution. - L2/L3 Troubleshooting & Remediation: Perform end-to-end incident triage, root-cause analysis (RCA), code/fix implementation, validation testing, and detailed runbook documentation. - Proactive Monitoring: Maintain and enhance Power BI and SQL Server monitoring dashboards to detect system anomalies early and apply preventive measures before business impact occurs. - Database & SSIS Development: Design and implement fixes, performance optimizations, and maintenance scripts within MS SQL Server and SSIS packages to improve system scalability and stability. Advanced SQL skills and SQL optimization in enterprise MS SQL Server environments. Strong SSIS / ETL development, package optimization, and troubleshooting experience. Strong analytical and problem-solving skills, including root-cause analysis and preventive improvements. Good communication skills with the ability to interact with users and explain technical topics clearly. Hands-on experience creating or maintaining Power BI operational dashboards. Prior experience supporting large-scale enterprise data platforms or self-service ETL tools. Must have: SQL, ETL, SSIS