HR Shared Services Manager

We're looking for an experienced HR Manager to lead two closely connected teams, HR Shared Services and HR Compliance, delivering HR services across the employee lifecycle and a broad range of compliance activity. The role oversees day-to-day service delivery, simplifies processes, drives automation and improves controls and the employee experience. It also acts as the senior HR lead for UK right to work and immigration. Key Responsibilities Strategic and operational leadership across the HR Shared Services and HR Compliance teams Overseeing core HR processes across the employee lifecycle and supporting global service delivery Senior escalation point for complex operational matters and HR compliance risks Leading continuous improvement and streamlined, well-controlled ways of working Working with HR Systems to maximise Oracle HCM, including AI and automation Developing service measures, compliance controls and management information Senior HR lead for UK right to work and immigration (sponsorship licences, sponsored employees, visas) Supporting HR Data Subject Rights Requests and embedding privacy in HR processes Overseeing employee vetting, information security activity and liaison with law societies and regulators Developing both teams and leading change projects with effective governance Skills, Knowledge and Experience Essential Significant experience leading an HR Shared Services, HR operations or comparable service-delivery function Strong working knowledge of UK immigration and right to work requirements Experience managing compliance activity, risk, controls, audit or regulatory obligations Broad HR operational experience Track record of continuous improvement across end-to-end processes Strong HR systems capability Knowledge of UK GDPR, Data Protection Act 2018 and Data Subject Rights Requests Experience leading and developing operational and specialist teams Desirable Experience in professional services or another highly regulated environment Oracle HCM experience International HR administration or service delivery across jurisdictions Knowledge of legal-sector professional regulatory requirements