Head of Quality Assurance

WE ARE HIRING: Head of Quality Assurance Industry: Flexible Packaging / Manufacturing / Food & Consumer Packaging Role Overview We are seeking a senior Quality Assurance leader to own and drive operational quality across the flexible packaging value chain. The role focuses on defect prevention, food safety execution, regulatory compliance, cost of poor quality control, and customer satisfaction from raw material intake to final product release. Key Responsibilities Lead and execute operational quality strategy in alignment with quality governance frameworks and business objectives Own operational quality KPIs, dashboards, and performance reviews Exercise independent authority on production holds, releases, rework, and rejection decisions Lead and develop QA, QC, and Laboratory teams while driving a strong quality culture Ensure process capability through SPC, control plans, preventive controls, and quality-by-design principles Execute operational quality controls aligned with regulatory, certification, and food safety requirements Manage incoming raw material quality, supplier audits, COA validation, and non-conformance control Oversee quality assurance across extrusion, printing (gravure & flexo), lamination, slitting, rewinding, and pouch/bag manufacturing processes Lead rework, hold, reject, and CAPA management with full traceability and root cause analysis Authorise final product release, ensuring compliance with specifications, food safety, and customer requirements Own customer complaint investigations, corrective actions, and complaint trend analysis Govern quality documentation, SOPs, control plans, ERP quality data, and change management Drive continuous improvement initiatives using SPC, FMEA, trend analysis, and risk-based quality tools Lead quality training, competency development, and second-line leadership capability building Monitor and report key quality KPIs including COPQ, complaints, RFT, rework, and supplier quality performance Qualifications Experience & Technical Expertise Extensive leadership experience in operational quality management within a manufacturing environment In-depth knowledge of flexible packaging materials, processes, and failure modes Strong expertise in food safety, regulatory compliance, and quality systems Proven ability to lead cross-functional teams and make risk-based quality decisions under pressure Strong analytical, problem-solving, and data-driven decision-making capability Excellent stakeholder management and communication skills Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and weve got a senior leadership opportunity for an experienced quality professional to lead end-to-end operational quality. At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your quality leadership expertise with unparalleled opportunities. Apply now and see how you can be the perfect fit for this exclusive position! #InTalentAsia #CareerOpportunity #JobVacancy #HeadOfQA #QualityAssurance #ManufacturingJobs #PackagingIndustry #FoodSafety #ElevateYourCareer