Recruitment Administrator

Worker Care Specialist - Gi Group Location: Leicester (Hybrid) Contract: 6-month fixed-term contract (FTC) Hours: 37.5 per week Salary: Up to £28,000 per annum (DOE) We’re looking for a detail-focused Worker Care Specialist to support worker administration, pre-payroll and pre-invoicing activities. You’ll help ensure records are accurate, processes are compliant and pay and billing are completed on time, while providing a helpful and responsive service to workers and stakeholders. Key responsibilities - Manage end-to-end worker administration including document verification, contract issuance and amendments/extensions, medical checks (where required), qualification/certificate tracking and exit documentation. - Prepare and review pre‑payroll and pre‑invoice packs to ensure accuracy ahead of pay runs and client billing. - Respond promptly to worker and operational queries about pay, contracts and administration, providing clear, accurate information. - Monitor time and attendance data, process timesheets and absence records, and manage adjustments including bonuses, deductions and other pay variances. - Ensure ongoing compliance with legislation, client requirements and internal processes; identify and escalate risks or changes that may impact pay, invoicing or margin. - Work closely with Operations, Sales, Payroll and Finance to resolve issues, control labour costs and protect margin, maintaining clear communication and ownership. - Support continuous improvement initiatives, contribute to process documentation and act as a subject-matter contact for the Care Team and apprentices. What we’re looking for - Experience in workforce administration, HR operations or payroll coordination; staffing or agency back-office experience is desirable. - Good working knowledge of UK payroll principles and related compliance requirements. - Strong attention to detail and accuracy when handling transactional data. - Confident using IT systems, with experience of payroll, ATS or ERP platforms and good Excel skills. - Excellent written and verbal communication skills, with the confidence to work with a range of internal and external stakeholders. - Well organised, able to prioritise competing tasks and meet deadlines. - A customer-focused approach and commitment to providing a positive worker experience. Why join us Join a collaborative team where your care, accuracy and process focus will support smooth pay and billing operations, strong client relationships and a positive experience for workers. You’ll have the opportunity to contribute to continuous improvement in a hands-on operational role.