Middle System Administrator

We are looking for an experienced System Administrator who will efficiently support the company's IT infrastructure and partially perform network administrator functions. This is a full-time position based in our Lviv office. KEY RESPONSIBILITIES: User technical support: Administration and support of macOS and Windows devices; Diagnosing and resolving hardware and software issues on laptops/MacBooks; Setting up workstations and issuing equipment to new employees. Network infrastructure administration: Configuration and support of Ubiquiti (UniFi) equipment — access points, switches, VLANs; Administration of Cisco network equipment; Ensuring stable operation of the local network and internet connection. Device management systems administration: Working with ManageEngine, MDM, Microsoft Intune, Jamf — deployment, policy management, updates; Centralized management of the company's device fleet. Monitoring and logging systems administration: Configuration and support of Zabbix, Wazuh; Log analysis, incident detection and response. License management: Tracking, renewal, and control of software licenses. Jira/Confluence administration: Managing users, access rights, projects, and workflows. JOB REQUIREMENTS: Must have: 3+ years of experience as a System Administrator; Advanced user and administration experience with Google Workspace, Slack; Experience with macOS and Windows devices; Experience with device management and administration systems (ManageEngine, MDM, Intune, Jamf); Skills in administering Jira/Confluence; Readiness for multitasking and ability to make quick decisions; Strong communication skills and a high level of self-organization; Understanding of basic information security and information hygiene standards; At least Intermediate level of English; Experience with network equipment: configuration, firmware upgrades/updates, understanding of DNS and DHCP server principles. Nice to have: Experience administering monitoring/logging systems (Zabbix, Wazuh); Experience with license management; Skills with cloud platforms (AWS); Experience with Claude Code (MCP connectors, API). INTERVIEW STAGES: Call with a recruiter; Interview with the Head of Support and Infrastructure and a recruiter; Interview with the CEO of the company.