Mango Voice - Backend Engineer

Company Description Mango Voice provides Business Phones for Small and Medium Businesses. Connect multiple offices, add new phones easily, NO IT tech required. Our visual call-flow editor lets anyone change and manage their own phone system. Work from anywhere! Contact us today to stay up to date with the latest and greatest in business phone lines. Role Description This is a full-time hybrid/remote role for a Senior Backend Software Engineer. This role is responsible for designing, writing software for, and maintaining web applications for viewing, configuring, and using the Mango Voice Business VoIP software system. They will work on a small team of 3-5 engineers to build and improve features, handle on-call duties and support escalations, and software and infrastructure maintenance as necessary. Qualifications Software development experience in python and golang - senior level in at least one Experience designing efficient database schemas (relational SQL and NoSQL datastores) Experience with Cloud platforms like AWS or GCP Solid understanding of microservices principles and experience Proficient in collaborative code management via IDEs and version control systems; preferably Git and Github Proficiency in using monitoring tools like AWS CloudWatch or Prometheus/Grafana Experience with automating processes like CI/CD, server management and migrations using tools like Terraform, Ansible, and Bash Strong problem-solving skills and attention to detail Excellent communication and teamwork abilities in a remote environment Experience in VoIP technologies (SIP, RTP, or WebRTC) or messaging (SMS, MMS, RCS, WhatsApp, Telegram) a plus