JIRA/Confluence Administrator

Team.Inno – one of the most experienced Belarusian companies providing full-circle software development, implementations and supporting, business analysis, design, testing and project management services. Over 18+ years , we’ve implemented over 1600 projects in different industries for our clients in the USA, Canada, UK, Germany, France, Italy, Japan, and other countries. Our team specializes in 40+ business domains , including Artificial Intelligence, Machine Learning, Augmented & Virtual Reality. Today, Team.Inno brings together over 3500 employees across its offices in Belarus, Poland, Georgia, Germany and Lithuania. We are constantly looking for both experienced professionals and entry-level specialists, and starting in 2025, we also offer free online courses for everyone who wants to begin a career in IT. Here you can work on projects of different scales, explore various domains, and choose your own career path. Join us! Key Responsibilities: Administer, configure, and maintain JIRA and Confluence environments; Develop custom workflows, fields, screens, and dashboards; Monitor system performance and troubleshoot technical issues; Collaborate with stakeholders to gather requirements and implement effective solutions; Ensure data integrity, access control, and system security; Manage end-to-end Atlassian licenses and add-ons (e.g., Insight, BigPicture); Support agile teams in project tracking, reporting, and process improvements. Required Skills: 3–4+ years of professional experience as a senior JIRA/Confluence administrator; Deep experience in Atlassian administration (JIRA & Confluence); Familiarity with REST APIs and integration with third-party tools; Solid understanding of agile methodologies and project tracking; English proficiency level: B2; German proficiency level: B2; Ability to troubleshoot performance issues and optimize workflows. Nice-to-Have: This role goes beyond standard administration: it requires scripting (e.g., Groovy, ScriptRunner), advanced reporting using Structures, workflow automation, and improving usability across multiple teams; Experience with Structures, Automation for Jira, and other Atlassian add-ons; Knowledge of JavaScript or other scripting languages; Hands-on experience with modern AI tools and frameworks, and a solid understanding of their practical implementation in real-world projects; Experience with Jira Cloud migrations or large-scale instance migration projects. We offer: Learning and Development: A wide range of diverse projects in industries such as FinTech, Medicine, Entertainment, eCommerce, Gaming, Artificial Intelligence, and more; A broad technology stack with the opportunity to switch between technologies; Individual growth plans and regular reviews of conditions (project roles, salary level); Preparation for interviews with international clients in English. Work Environment: On-site work format; Spacious and comfortable workstations; Detailed onboarding: introduction to the team, processes, and policies, office tour, welcome card; Cozy kitchens, game rooms, coworking spaces, and lounge areas. Additional Perks: Voluntary health insurance; Discounts from partner companies (from pizzerias and bookstores to electronics stores). If you’re looking for real opportunities to grow professionally and take control of your career - we’ll be happy to welcome you to our friendly team! The creation of the workplace is planned for the longer term.