Software Support Internship
Коротко
Assists with troubleshooting software-related issues, documents incidents and solutions, analyzes recurring issues, supports testing and validation, and · Needs: Currently studying Computing, IT, Software Engineering, or related discipline; returning to university after internship; 12-week paid internship in Dundee
Описание от работодателя
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Software Support Internship
Location
Dundee, Scotland
Duration
12-week paid internship (May-August)
About the Role
Technology is about more than building products, it's also about ensuring customers receive exceptional support.
As a Software Support Intern, you'll help investigate technical issues, support customers and internal teams, and contribute to delivering excellent service experiences.
What You'll Do
Assist with troubleshooting software-related issues
Work with support engineers to diagnose and resolve problems
Document incidents and solutions
Analyse recurring issues and identify improvements
Support testing and validation activities
Collaborate with development and product teams
We're Looking For
Students studying Computing, Information Technology, Software Engineering, or a related discipline
Returning to university after the internship
Strong technical aptitude
Excellent problem-solving skills
Customer-focused mindset
Strong communication skills
What You'll Gain
Real-world technical support experience
Exposure to enterprise software environments
Development of troubleshooting and analytical skills
Experience working with global teams and customers
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.