Fault Management L1 Engineer
Коротко
Operates and maintains Core IMS Network; handles call-related issues, customer complaints, trace capturing and analysis using Wireshark. · Needs: End-to-end knowledge of Core IMS Network; experience with Wireshark.
Описание от работодателя
The Fault Management L1 Engineer 3 will be responsible for the operations and maintenance of our Core IMS Network, ensuring optimal performance and troubleshooting any issues that arise. This role requires end-to-end knowledge and coordination skills, as you will be handling call-related issues and collaborating with other teams for analysis and resolution. You will also be involved in customer complaint handling, trace capturing, and analysis, utilizing tools like Wireshark.