Head of Sales - Supply Chain

Job Description Position: Head of Sales Supply Chain, Logistics & BPO Services Level: Senior Management Reports to: Chief Executive Officer Indirect report to: Chief Operating Officer Direct reports: Sales team Objective Lead and execute the sales strategy across a diverse business portfolio, including warehouse leasing, logistics and transportation services, BPO/call center solutions, fuel and lubricant products, vehicle insurance, and IoT transport monitoring devices. This role is responsible for driving sustainable revenue growth, customer acquisition, and long-term strategic alignment of commercial operations. Key Responsibilities Develop and implement strategic sales plans to achieve revenue targets and business growth. Lead, coach, and manage the sales team to ensure high performance and professional development. Identify and capitalize on new business opportunities across multiple product and service lines. Build and maintain strong relationships with clients, ensuring satisfaction, retention, and long-term partnerships. Collaborate with product, operations, and finance teams to deliver tailored client solutions. Monitor and analyze sales performance, conduct forecasting and pipeline reviews, and report to senior leadership. Represent the organization in key negotiations with strategic clients, partners, and stakeholders. Key Challenges Creating a unified sales approach across diverse product lines and customer profiles. Sustaining strong revenue growth while optimizing cost efficiency. Managing complex, long-term sales cycles and strategic partnerships. Balancing short-term wins with long-term strategic growth and recurring revenue. Key Measurements Sales revenue by product/service line. Customer acquisition and retention rates. Gross margin by service category. Sales pipeline coverage and conversion rate. Number of new strategic accounts signed. Client satisfaction and Net Promoter Score (NPS). Job Requirements Bachelors or Masters degree in Business, Marketing, Logistics, or related fields. 810 years of experience in sales or commercial leadership, preferably within logistics, supply chain, or B2B services. Proven leadership in managing cross-functional sales teams. Strong commercial acumen with expertise in deal structuring, pricing, and customer solutions. Excellent communication, negotiation, and stakeholder management skills. Proficiency in digital tools such as WMS, TMS, and ERP for data-driven decision-making. In-depth understanding of supply chain risk management, resilience planning, and market dynamics. Key Competencies Strategic Sales Leadership Customer Relationship Management Commercial Acumen & Financial Literacy Team Development & Coaching Negotiation & Deal Management Cross-Functional Collaboration Growth Mindset & Business Development Working Relationships Internal: CEO, COO, CFO, business unit leaders, marketing, finance, and operations teams. External: Strategic clients (B2B & B2C), partners, investors, vendors, and service providers.