Junior Capacity Planning Analyst
Коротко
Monitors conveyancing volumes and team capacity, supports forecasting, maintains trackers and dashboards, and assists resource allocation for a legal services · Needs: Bachelor's degree in Business Administration, Management, Operations Management, Finance, Economics, Statistics, Business Analytics, Data Analytics, Management
Описание от работодателя
WE ARE HIRING: Junior Capacity Planning Analyst Company Industry: Legal Services / Property Law
Location: Sri Lanka
Employment Type: Full-time
Role Overview
The Junior Capacity Planning Analyst supports workforce and workload planning within the Conveyancing function by monitoring capacity, tracking volumes, supporting training plans, and delivering data-driven insights. Working closely with Business Analysts, Conveyancing Managers, and Operations teams, the role helps ensure effective resource utilisation, efficient service delivery, and achievement of operational targets.
Key Responsibilities
Monitor daily, weekly, and monthly conveyancing volumes, pipeline inflow, and workload allocations
Track team capacity against demand and identify potential over- or under-utilisation risks
Support short-term and medium-term capacity forecasting based on volume trends, productivity, and attrition
Assist in resource allocation planning across teams to balance workloads effectively
Maintain and update capacity planning trackers, dashboards, and reports
Identify trends, bottlenecks, and efficiency gaps and escalate insights with recommendations
Work closely with Conveyancing Managers and Deputy Managers to understand on-the-ground capacity challenges
Support decision-making related to hiring needs and team rebalancing
Assist Business Analyst teams in process reviews and continuous improvement initiatives
Support standardisation and improvement of capacity planning processes and reporting
Ensure accuracy, consistency, and timeliness of data across systems and trackers
Qualifications & Experience
Educational Qualifications
Bachelors Degree in Business Administration , Management , Operations Management , Finance , Economics , or Statistics
OR
Degree in Business Analytics , Data Analytics , or Management Information Systems
Degree in Industrial Engineering or Operations Research will be an added advantage
Professional / Technical Exposure (Added Advantage)
Coursework or certification in Workforce Planning , Capacity Planning , or Business Analytics
Exposure to Power BI , Tableau , or similar reporting tools
Skills & Competencies
Strong analytical and numerical skills
High attention to detail and data accuracy
Strong proficiency in Microsoft Excel (formulas, pivot tables, data analysis)
Ability to interpret trends and convert data into actionable insights
Strong coordination and communication skills
Ability to work collaboratively with operations and analytics teams
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