Support / Operations Specialist

About the role As a Support / Operations Specialist at Fintech Company, you will play a crucial role in processing incoming and outgoing requests while ensuring compliance with internal regulations. This position involves monitoring operations and maintaining accurate reporting standards. You will be part of a growing team of 50 professionals in a fully remote environment, providing flexibility with various shift options. The company values attention to detail and responsibility, making it essential for success in this role. Skills that matter here Attention to detail : This role requires meticulous attention to detail to maintain accurate reporting and adhere to internal regulations. CRM experience : Familiarity with CRM systems will enhance your ability to work effectively with internal services. Who this role suits Candidates who thrive in a structured environment and appreciate flexible work hours. Individuals with a strong sense of responsibility and the ability to handle large volumes of information. Those who have a background in iGaming or FinTech will find this role particularly suitable. From the employer Process incoming and outgoing requests; Work with internal services and CRM system; Monitor operations in accordance with internal regulations; Maintain reporting and adhere to established work standards; Attention to detail and responsibility; Ability to work with large volumes of information; Experience with CRM and internal services is an advantage; Experience in iGaming / FinTech is a plus; Fully remote work format; Flexible shift schedule — you can work in one of the shifts: 00:00–08:00 / 08:00–16:00 / 16:00–00:00 (5/2 in MSK); Salary paid twice a month; Opportunities for professional and career growth;