System Engineer

System Engineer Job Overview The System Engineer plays a key role in managing and maintaining the organization's IT infrastructure, with a primary focus on Cloud Infrastructure (IaaS / VM Cloud) across both local and global cloud environments. The role also covers the management of Branch Network Infrastructure , including MPLS and Internet connectivity provided by third-party service providers. The position is responsible for both day-to-day IT operations (BAU) and the execution of new infrastructure projects to support business growth. Key Responsibilities 1. System & Network Operations Manage, maintain, and troubleshoot IaaS / VM Cloud environments. Manage and ensure the reliability of branch network infrastructure, including MPLS and Internet connectivity , in collaboration with external service providers. Handle and resolve daily Service Requests . 2. Monitoring & Maintenance Design and establish policies and processes for Monitoring, Backup, and Log Management . Ensure monitoring, backup, and logging of VM and Network environments are maintained in accordance with organizational standards. 3. Project Execution Lead and execute infrastructure-related projects, including: System Migration New VM Provisioning Branch Network Improvements and Upgrades 4. Strategic Sourcing & TOR Define, design, draft, and review Terms of Reference (TOR) and RFP documents for the procurement of: IaaS / VM Cloud services MPLS circuits Internet connectivity Related infrastructure technologies 5. Vendor Management Coordinate, communicate, negotiate, and manage external service providers, including Cloud Providers, Network Providers, Vendors, Outsource Partners, and ISPs . Monitor vendor performance and ensure services are delivered in accordance with agreed Service Level Agreements (SLAs) . 6. Consulting & Presentation Present technical concepts, IaaS / Network Architecture , and project implementation plans to internal teams and relevant stakeholders. 7. Performance & Optimization Monitor and improve the performance of VM / Cloud environments . Optimize infrastructure resources and network service costs to ensure efficient and cost-effective utilization. 8. Other Responsibilities Perform other duties and responsibilities as assigned by the supervisor. Qualifications Technical Expertise Strong knowledge and understanding of IaaS / VM Cloud architecture and operations . Good foundational knowledge of Network Architecture , including: MPLS WAN Internet Vendor Management Skills Strong communication, negotiation, coordination, and vendor management skills. Ability to effectively manage Vendors, Outsource Partners, and ISPs . Time & Project Management Excellent time management and organizational skills. High level of responsibility and commitment to delivering projects and assignments within defined timelines. Collaboration Skills Ability to work effectively with both internal teams and external service providers . Presentation Skills Ability to clearly and effectively present technical concepts, system architectures, and solutions to relevant stakeholders. Preferred Skills Knowledge and understanding of Network Architecture and Cloud Security . Understanding of DevOps, CI/CD, and Infrastructure as Code (IaC) concepts.