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Service Now Engineers

24 дн. назад

Коротко

Designs and implements ServiceNow CMDB, defines CI lifecycle processes, integrates discovery tools, and resolves support issues. · Needs: Expertise in ServiceNow CMDB, CSDM, transform maps, Discovery/Midserver, Event Management, and ITSM/ITOM.

Описание от работодателя

Job Description: Desired candidate will serve as ServiceNow ITOM Developer, who will help us support the following activities: . Expertise in Design and Implementation of CMDB in ServiceNow Platform . Expertise in defining CI lifecycle processes & Evergreen processes form CMDB Data Quality . Proficient in ServiceNow CSDM (Common Service Data Model) deployments . Expertise in creating transform maps, Identification and Reconciliation rules . Should have experience in integrating asset discovery tools with ServiceNow CMDB via REST API . Discovery & Midserver configuration & troubleshooting . Discovery & CMDB monitoring & reporting. . Event Management configuration & troubleshooting . Hardware Asset Management & Software Asset Management configuration & troubleshooting . Knowledge on ServiceNow ITSM & ITOM applications . Strong knowledge in developing ServiceNow development requests and accurate estimates for development. . Work directly with end-users to resolve support issues within ServiceNow.