Software Support 1827

Key Responsibilities: Develop, maintain, and support applications including IAS, IBS+, IBBR, and IBPS . Work with applications built in IBM Informix 4GL, Java, Jasper, C#, and VB.NET . Respond to and resolve ServiceNow ticket requests in a timely manner. Provide Build and Run support to ensure smooth application operations. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. May require working 12-hour standby shifts on weekends or 8-hour shifts aligned with EU hours . Technical Skills: Primary: MySQL database management and optimization. Application Development: IBM Informix 4GL, Java, Jasper, C#, VB.NET. Secondary: Knowledge of Artificial Intelligence concepts for application enhancement. Ticketing Tools: ServiceNow or similar platforms.