IT Security Systems Administrator

About Softprom Softprom is a value-added IT distributor founded in 1999 and headquartered in Vienna. For 27 years, the company has operated across Central and Eastern Europe, the Caucasus, and Central Asia — today spanning 33 countries, with a team of 150+ professionals, 120+ global technology vendors, and 1,200+ IT solutions across five practices: cybersecurity, cloud services, IT infrastructure, security systems, and CAD & graphics. About the Role We are looking for an IT Security Systems Administrator to manage and continuously tune our security infrastructure — from WAF and EDR/XDR to firewalls and vulnerability management — and to keep our security monitoring, documentation, and incident response running smoothly. Requirements University degree or equivalent experience in Information Technology and Security (Security+, CEH, or vendor certifications such as Imperva Certified or CrowdStrike CCFA/CCFR) 3+ years of hands-on experience administering security infrastructure (WAF, EDR/XDR, firewall, SIEM, DLP) Experience with vulnerability management / patch management Experience with IAM / access control Knowledge of GDPR English — B2/C1 level Nice to Have AWS infrastructure management Forensic investigation experience SIEM query languages (SPL, KQL, etc.) Experience with vulnerability scanners (Nessus, Qualys, or similar) and scripting (Python, PowerShell, Bash) Experience implementing ISO 27000 procedures Knowledge of OWASP Penetration testing experience Responsibilities Configure and tune WAF rules, EDR policies, and firewall rules Manage vulnerabilities: scanning, prioritization, and remediation tracking Perform security monitoring and log review — a core part of the role regardless of whether a SIEM is in place Coordinate patch management Document and maintain security policies Evaluate and onboard new vendors and tools as the company's toolset grows Investigate and respond to security incidents Deliver internal security trainings Working Conditions Legal employment 3-month probationary period Remote work format Schedule: 9:00–18:00 Kyiv time Company-sponsored certification budget Reports to the IT Director